Warranty

 

W&L Firearms Limited Warranty for Rifle Actions

W&L Firearms builds strong modern bolt actions and accessories for consumer and professional use. W&L Firearms warrants that all rifle actions have been manufactured free of defects in material or workmanship; and for a period of five (2) years after date of original purchase. W&L Firearms agree to correct any such defect in an action by repair or replacement (at our discretion and, if an action is to be replaced, with the same or a comparable quality action). W&L Firearms warrants that receiver bodies and bolt bodies have been manufactured free of defects in material or workmanship; and for an extended period of five (5) years after date of original purchase.

This warranty does not apply to normal wear of any parts, including metal, plastic, surface finish or other materials, or if unauthorized repair and/or alteration has been performed. Items that are considered expendable, and/or subject to wear or tear may require routine service replacement during the life of your Action. These items are not covered under this warranty. Action component parts that are not covered by this warranty: Coil springs, roll pins, solid pins and screws used in the action bodies, bolt assemblies and bottom metal assemblies. Ejectors and extractors are warranted for function as new parts for a period of two (2) years, but are considered expendable and will not be covered for service related replacement.

Some parts sold with our actions may be supplied to us by other manufacturers, such as Accuracy International. These parts or products are not covered by this warranty. In case of a defect, please contact the manufacturer of such items for their specific coverage.

Any unauthorized modifications or alterations to our products will void this warranty. Our actions and components within are heat treated within the last phases of manufacturing process. Re-heat treatment of any component or part is NOT recommended, and will void all warranties. W&L Firearms and/or its local reseller(s) assume no responsibility for product malfunction or for physical injury or property damage resulting from criminal or negligent use of our products, improper or careless handling, unauthorized modifications or alterations, removal of receiver's factory installed breech parts, use of defective, improper hand-loaded, reloaded or remanufactured ammunition, customer abuse or neglect of our products or other influences beyond W&L Firearms’ direct immediate control.

 

Warranty Claims Process

Please follow the steps below for warranty repairs and replacements:

  1. Check that the warranty period for your product is still in effect.
  2. Complete the form under the link “Returns”
    • - Select “Warranty claim” as a reason
    • - Write a description of the fault/defect or problem you are experiencing in the details section. Please include the action serial number and any additional information that will help in our assessment of the problem
  3. Once you send the form, we will be in touch with you by email to give more detailed instructions how to proceed.
Customers who have purchased our actions and then commission a qualified gunsmith to build a complete rifle on that action, must rely on that gunsmith to initiate claims of warranty coverage for those parts found to be defective. If you are having difficulty with your W&L Action based rifle, contact the responsible gunsmith first to troubleshoot the issue. Your gunsmith can determine the issue and repair the rifle with replacement parts we will provide.